An antivirus software act as a protective shield against online security threats like viruses, Trojan horses, malware etc. That’s why it is recommended to have an antivirus installed on your computer to keep it safe. You should note antiviruses are the applications/ software that involve coding to block the malware infections. That’s why they are prone to many errors as well. Although a lot of quality antiviruses are available in the market today none of them is completely immune to the errors or issue. The users of almost every antivirus brand can be found complaining about the issues like “my antivirus software not working” every now and then.
If we talk about the premier reasons why antivirus stops working for a lot of users, it is not possible for us to highlight a single issue. Nevertheless, if you are also facing problems because your antivirus isn’t working then you are at the right place. Here, we will discuss the problems why antivirus stopped working for you and how you can get rid of this hassle.
It is quite common to see user grumbling my antivirus software not working, stopped working etc. However, not many of us really know the reasons behind such problems. Here is the list of some of the most common reasons that can cause a lot of problems in the antivirus software.
Apart from these, there are many other issues that can cause a lot of problems in the antivirus. Actually, the exact reason depends upon the problem you are encountering in your antivirus. For example – if you are facing issues like antivirus not installing, antivirus not opening, responding etc. then it is highly probable that the problem is due to your pc not fulfilling the system requirement.
There are a lot of premiere antiviruses available today. Some of them are AVG, Norton, McAfee, Avast, Avira, Quick heal etc. The working mechanism of most of them is quite different from each other. That’s why the steps to fix the issue depends upon the antivirus you are using. However, there are some basic troubleshooting steps which are common for most of the antivirus as given below:
Kindly note that the steps mentioned above are general for all the antiviruses. However, some instructions for specific antiviruses are also available as mentioned below
For Symantec/ Norton antivirus
Norton provides you with the option to launch the LiveUpdate. This will automatically install the missing updates in Norton. You should restart your PC after launching the LiveUpdate so that changes can take place. Additionally, you can download the Norton Power Eraser tool from Norton’s website. This tool will detect the error in Norton antivirus automatically and fix it.
For Avira Antivirus
In case your Avira Antivirus software not working then you can go for the repair installation of Avira antivirus. For repair installation, you need to download Avira antivirus installation file and run it. Update/ Repair antivirus option will appear as soon as you try to run the installation file. Once the repair installation gets complete the problems should get fixed.